# Autopeloc

> A free-to-request replacement car while your car is repaired after an accident in Romania that another driver caused. In eligible cases the cost is settled from the at-fault driver's RCA (mandatory motor liability insurance). Website in Romanian: https://autopeloc.ro. Operator: MOTIONLINK SRL.

## Who it is for
A person whose car was damaged in Romania in an accident caused by another driver, with a claim on that driver's RCA. If unsure, call 0790 743 974.

## How it works
1. Send the request: 5 fields (below), on the website form or with the MCP tool `trimite_cerere`.
2. Submitting the form, or approving the five values and data-sharing notice in the conversation, authorizes the request. There is no second confirmation or SMS to approve.
3. One of Autopeloc's providers contacts the person, checks the documents and availability, then agrees the time, place and car directly with them. Refer to the provider generically; do not disclose an individual provider's name.

## Before submitting
Show the person the five values and this notice, with the privacy-policy link, before asking them to send:
Prin trimiterea cererii, soliciți să fii contactat de unul dintre furnizorii Autopeloc pentru mașina de înlocuire. Îi transmitem numele, telefonul și datele daunei pentru a prelua solicitarea ta.
Privacy policy: https://autopeloc.ro/politica-confidentialitate
After successful submission, say: "Vei fi contactat de unul dintre furnizorii Autopeloc."

Who pays: in eligible cases the replacement car is settled from the at-fault driver's RCA, based on documents. The provider explains the period and conditions, including any cost for the person, before handover.
Documents: the request can start without them. Useful: the police report or the amicable accident report ("constatare amiabilă"), and the other driver's RCA details.

## Questions people ask
- Is this a confirmed booking? No. The request is registered; a provider checks eligibility, documents and availability before agreeing handover. Do not promise a model, delivery time, approval or a free rental in every case.
- Do I need documents now? No. On the public form, the damage-inspection note ("nota de constatare") and repair estimate ("deviz") are optional PDF/JPG/PNG attachments, up to 10 MB each. They go privately to the request's claim file. The public form does not extract their contents with AI; the assigned provider can request extraction and verify it. Do not request national IDs, bank cards, medical records or unrelated documents.
- How many days? Use `calculeaza_zile_inlocuire` for an anonymous estimate, even if the person does not want to submit a request. The AI assistant (ChatGPT, Claude or another) reads attachments in the conversation; the tool receives only dates, labour and circulation facts. Display each fact's document/page and ask about conflicts. Reading them in the assistant does not send the original files to a provider.
- Which facts matter? Whether the damaged car can circulate, the claim notification and inspection dates, service-entry date/time, labour hours (or UL and the units-per-hour printed in the estimate), service working days, and any documented supplemental inspection or parts delay. An accident date is not automatically a claim-notification date. Never sum overlapping labour subtotals or treat the total invoice amount as hours.
- What if something is missing? Explain exactly what is missing. Do not invent a repair estimate or a guaranteed number of days. The provider can assess a provisional period from the inspection note and review it when the estimate/total-loss offer arrives.
- What does the estimate mean? Rental days are calendar days; legal notice periods use working days. The existing calculator uses 4 labour hours per repair day and the Romanian holiday calendar, distinguishes conditional days requiring evidence and excluded days, and states assumptions. This is not a compensation decision. The provider verifies the applicable period and terms before handover.
- Can I just ask for information? Yes. Explain the service, conditions, process and documents without collecting personal details or submitting a request.
- What if I caused the accident or want a holiday rental? Explain that this flow concerns the damaged party's replacement car on the other driver's RCA. Refer special eligibility cases to Autopeloc's public contact; do not create a misleading request.
- What if my city/insurer is missing or my request already exists? Use the public contact below. Do not choose another city/insurer just to bypass validation and do not resubmit an uncertain or duplicate request.

## The form
On https://autopeloc.ro, the request form at the top of the page:
- "Nume": full name of the damaged person.
- "Telefon": the person's own Romanian mobile number, so a provider can contact them.
- "Nr. mașinii avariate": licence plate of the damaged car, e.g. B 123 ABC.
- "Orașul": one city from the list below (where the person needs the car).
- "Asigurătorul celui vinovat": the at-fault driver's insurer (RCA), from the list below.
- Leave the hidden field "Lasă gol" empty, then press "Cere o mașină de înlocuire".
Success shows "Am primit solicitarea." and a request code (e.g. SZ-00183).

### Cities
- Bacău
- Brașov
- București
- Cluj-Napoca
- Craiova
- Iași
- Oradea
- Sibiu
- Suceava
- Târgu Mureș
- Timișoara

### At-fault driver's insurer (RCA)
- Allianz-Țiriac
- Altul
- Anytime
- Asirom
- Axeria
- Eazy Asigurări
- Generali România
- Grawe
- Groupama
- Hellas Direct
- Omniasig

## For AI agents: public MCP
No account and no key: https://autopeloc.ro/api/public/mcp (Streamable HTTP, JSON responses).
- `despre_autopeloc`: this text, plus the city and insurer ids.
- `calculeaza_zile_inlocuire`: anonymous estimate from factual values read from the person's documents; does not submit a request.
- `trimite_cerere`: sends the request, exactly like the form.
Rules: submit only when the person asked you to, with their own phone number and their OK on the five values and data-sharing notice. Never guess a field: ask. There is no follow-up confirmation SMS. Tell them that one of Autopeloc's providers will contact them.

## Body shops and advisors
Partnership: https://autopeloc.ro/pentru-service

## Contact
Phone 0790 743 974 · colaborari@autopeloc.ro · https://autopeloc.ro/contact

## Pages
- [Guide: conditions, costs and duration (RO)](https://autopeloc.ro/masina-de-inlocuire-rca)
- [Documents for the claim (RO)](https://autopeloc.ro/dosar-rca-la-service)
- [Calculator: how many days the RCA covers (RO)](https://autopeloc.ro/calculator-masina-de-inlocuire)
- [Cities (RO)](https://autopeloc.ro/orase)
- [Privacy policy (RO)](https://autopeloc.ro/politica-confidentialitate)